Privacy policy

Privacy Policy

Last updated: June 2026

Welcome to the ChargingEV website (the "Website"). We respect the privacy of our users and are committed to protecting the personal information provided to us in accordance with the laws of the State of Israel.

1. Information Collection

When you use the Website, we may collect information such as:

Full name.

Email address.

Phone number.

Delivery or pickup address.

Order and purchase details.

Technical information such as IP address, browser type, operating system and website usage data.

Information collected through cookies and analytics tools.

2. Purposes of Using the Information

The information is collected for the purpose of:

Processing and completing orders.

Supplying products and services.

Providing customer service and support.

Contacting you regarding orders or inquiries.

Improving the user experience on the Website.

Preventing fraud and unauthorized use.

Complying with legal requirements.

3. Cookies

The Website uses cookies and similar technologies in order to:

Operate the Website properly.

Save user preferences.

Analyze Website performance.

Measure visitor traffic.

Improve our services.

You can change your browser settings to block cookies; however, some services on the Website may not function fully.

4. Sharing Information with Third Parties

ChargingEV does not sell or rent personal information to third parties.

However, information may be transferred to parties required in order to provide the service, such as:

Payment processing companies, for the purpose of processing payments.

Shipping companies, for the purpose of delivering products.

Hosting, security and data analytics service providers.

Competent authorities, when required by law.

All of these parties are obligated to use the information solely for the purpose of providing the service.

5. Information Security

We take reasonable and accepted security measures to protect personal information against unauthorized access, misuse, loss or disclosure.

Nevertheless, no security system provides absolute protection, and therefore we cannot guarantee complete immunity.

6. Information Retention

The information will be retained for as long as necessary to provide the service, manage the business, comply with legal requirements, or until the user requests its deletion, to the extent permitted by law.

7. User Rights

You may contact us at any time in order to:

Review the personal information we hold about you.

Correct inaccurate information.

Request deletion of information, subject to the provisions of the law.

Receive additional information about how your information is used.

8. Mailing List and Updates

If you choose to join our mailing list, we may send you updates, promotions and marketing messages.

You can remove yourself from the mailing list at any time via the unsubscribe link or by contacting us.

9. Links to External Websites

The Website may contain links to third-party websites. We are not responsible for the privacy policies or content of those websites.

10. Changes to the Privacy Policy

ChargingEV may update this Privacy Policy from time to time. Any change will be published on this page and will take effect from the date of its publication.